Services
From assessment to software in use, in the order decisions are made.
Assessment and strategy decide what to change. Selection and implementation, or custom development, deliver it. AI strategy runs alongside and uses the same method. You can start at any step.
The sequence
- 1
Assess
How do the business and its systems work today?
- 2
Plan
What should change, in what order, and at what cost?
- 3
Buy, build or both
Which product, or what do we build?
Software selection and implementation
Custom software development - 4
Put into use
Is it working, and are people using it?
Part of both services in step 3
- AI
Alongside
Where does AI pay, and how will we know?
At the end of each stage you decide whether to go on, with us or with someone else, and you keep what it produced.
The services
| Service | You get | Typical length | Priced as |
|---|---|---|---|
| Assessment | How do the business and its systems work today?A current-state map, a ranked issue register, a cost and contract summary, and baseline measures. | Typical length4–8 weeks for one company or business unit; groups scoped company by company | Priced asFixed fee |
| Technology strategy | What should change, in what order, and at what cost?A target picture, a decision register, a roadmap with budget ranges, and a board summary. | Typical length4–8 weeks | Priced asFixed fee |
| Software selection and implementation | Which product?A shortlist tested on your scenarios, a five-year cost comparison and a decision memo. Then the product in use, measured against the baseline. | Typical lengthSelection 8–12 weeks; implementation set in the plan | Priced asSelection fixed fee; implementation by milestone |
| Custom software development | What do we build?Working software in releases, with tests, documentation and a support plan, and the code in your repository. | Typical lengthDiscovery 2–4 weeks; first release 8–16 weeks after discovery | Priced asDiscovery at a fixed fee; building by release or by capped time |
| Alongside | |||
| AI strategy | Where does AI pay, and how will we know?A baseline, scored use cases, a pilot with a success line and a stop line, and a business case with the cost at volume. | Typical lengthUse-case assessment 3–4 weeks; pilot 4–8 weeks | Priced asFixed fee for the assessment and each pilot; production by release or milestone |
Where are you starting from?
Eight situations, in the words people use for them, with the first step that usually helps.
- Our systems grew piece by piece, and nobody has the whole picture.First stepAn assessment
- Each company in our group runs its own systems, and we need one view.First stepA group assessment
- The board wants a technology plan with costs attached.First stepA technology strategy, with a short assessment first if there isn’t a recent one
- A large proposal goes to the board soon, and we want it checked first.First stepA review of the plan or proposal
- We have to replace a core system, and vendors are already pitching.First stepA software selection
- We bought the software, and it still isn’t working.First stepAn implementation review of 2 to 3 weeks
- What we need doesn’t exist as a product.First stepA discovery for custom software
- We want AI to do real work, and show the result in numbers.First stepAn AI use-case assessment
Short first steps
Any service can be the first stage. These five are the shortest, each with a fixed scope and a fixed fee agreed before work starts.
- An assessment of one company or business unit
- A review of a plan, an investment case or a proposal before the board decides
- An implementation review
- An AI use-case assessment
- A discovery for custom software